1. Controller
The controller for the processing of your personal data is Babanaj AG, Buhnstrasse 9, 8052 Zürich, Switzerland (UID CHE-101.572.848). Questions about data protection: hello@babanaj-realestate.ch or +41 44 123 45 67.
2. Data we process
Account data (name, email, phone, language), your rental dossier (ID or residence permit, extract from the debt enforcement register, payslips or employment contract, liability insurance, optional employer letter), application and reservation data, payment data and messages you send us.
3. Purposes
We process your data to run your account, assess your application, prepare the reservation agreement, the lease and the invoices, collect payments, organise viewings and the handover, and answer your questions. We send alerts only when you set them up.
4. Recipients
We never sell your data. The landlord receives only what is needed to decide on your application for the apartment you apply for. Service providers (hosting, email delivery, payment processing) process data on our behalf under contract.
5. Disclosure abroad
Your data are stored in Switzerland. Where a service provider processes data abroad, we do so only in countries with adequate data protection or with suitable safeguards such as standard contractual clauses.
6. Retention periods
Rejected or stalled applications, with their documents, are deleted automatically 90 days after their last update. Documents in your account are deleted 12 months after the end of your tenancy, or earlier on request. Contracts, invoices and payments are kept as long as the law requires (generally 10 years).
7. Your rights
You can ask for access to your data, correction, deletion or a copy in a common format, and object to processing. Write to hello@babanaj-realestate.ch; we answer within 30 days. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).
8. Data security
Documents are stored encrypted in transit and are only reachable through short-lived signed links. Access inside our team is limited to the people who handle your application.
10. Changes
We may update this privacy policy. The version published on this page applies.